Process Excellence & Six Sigma

Quick wins often land in the first few weeks. I target the most painful bottleneck first so the team feels relief early. A full DMAIC cycle on a core privacy workflow can run several weeks to a few months depending on complexity. I measure everything, so you'll see cycle-time and defect numbers move, not just hear that things 'feel better.'

The opposite. That's the whole point. I remove steps, handoffs, and rework rather than adding them. Every control I recommend has to earn its place by reducing risk or cycle time. If a process can't justify its own existence in the data, we cut it.

No. I apply Lean Six Sigma methods for you: DMAIC, process maps, RACIs, control plans – translated into language your privacy and security teams already use. Your team learns the useful parts by doing, without sitting through belt certification they'll never use.

PIA intake and completion, vendor risk reviews, breach documentation handoffs, consent change management: any privacy or security workflow with rework, delays, or inconsistent quality. If people complain about it weekly, it's a candidate.

Cycle time, first-pass yield, backlog age, handoff defects, and program-health KPIs that feed a simple dashboard leadership can review monthly. I keep it to the handful of numbers that actually drive decisions.

No. Mid-market teams often gain the most. With fewer people, waste hurts more, and lightweight SOPs free up capacity fast. I scale the rigor to your size; a 20-person company doesn't need the same apparatus as a bank.

By making their jobs easier first. I start with the pain points the team itself names, involve the people who do the work in redesigning it, and never impose a process from a slide deck. When the new way is visibly less painful, adoption takes care of itself.